Jewelry Services
Free Cleanings and Inspections
Whether you purchased your jewelry at our store or not, we gladly offer complimentary basic cleanings and inspections for your treasured pieces. Using high-powered microscopes, our experienced sales team will carefully inspect your piece of jewelry to check for weak prongs, loose or missing stones, and general wear. We also utilize the appropriate equipment for thoroughly cleaning your jewelry.
Free Estimates
We gladly offer free estimates if you are looking into having jewelry repair or custom work done— taking into consideration all labor and materials projected to complete
your request. There is no obligation to you whether you decide to proceed with having the work done or not.
Ring Resizing
As one of our most popular services, we offer all manner of ring sizing to our clients. Whether you need your ring permanently sized up or down, or prefer a semi-permanent ring sizing solution such as a ring guard or “speed bumps,” we can expertly handle that for you. Keep in mind, each ring sizing request presents a unique challenge based on the ring’s structure, the type of materials used, and the amount of materials used; therefore we ask that you bring in your piece for us to inspect before we can present you with an accurate estimate for the work (see Free Estimates.)
Custom Designs
If you can dream it, we can create it. If you have a unique jewelry piece in mind, our expert team will work with you one-on-one —through each step of the process— to make your idea become a reality. Our trusted network of master craftsmen and jewelry artisans, in conjunction with some of the most technologically advanced jewelry imaging available, makes it easy for you to design your unique jewelry piece. For additional information on incorporating heirloom diamonds and gemstones into your custom design, see Remounting.
Remounting
Whether you would like to create something new from your old, unworn, out-of-style jewelry, or you’ve inherited a beautiful heirloom gemstone and would like to have it set into a modern design, we would love to help you create a jewelry piece that you will be excited to wear. With our in-store gem imaging, we are able to carefully study the tiny details that are unique to your gemstones, as well as help you design the mounting that is perfect for you (see Custom Designs.)
Pearl Re-Stringing
The delicate fibers that hold together your favorite strand of pearls inevitably weaken and deteriorate over time. It is imperative that you have your pearls restrung periodically, especially if the cord is showing signs of wear. Bring us your pearls to have them cleaned, restrung, and perhaps give them a little extra love by updating your clasp. Prices are calculated by length.
General Repairs
We can service nearly any jewelry item that needs repair, maintenance, or altering of any kind, including the following:
Chain repair (including shortening, lengthening, and knot removal)
Clasp replacement
Stone setting
Ring soldering
Prong re-tipping
Rhodium plating
Earring back replacement
Jewelry tumbling
Buffing and polishing
Emergency ring removal
Watch Services
Battery Replacement
We replace watch batteries for all makes and models of watches. Come in and have your battery replaced (in most cases we can do it while you wait although at certain times, you will have to leave it.)
General Repairs
We can service nearly any watch that needs repair, maintenance, or altering of any kind, including the following:
Adding or removing links
Spring bar and pin replacement/repair
Clasp replacement/repair
Band replacement/repair
Crystal replacement
Watch stem and crown replacement
Movement replacement/repair
Engraving Services
Jewelry Engraving
Engraving a piece of jewelry is a wonderful way to add a personal touch. We are able to engrave charms, lockets, the insides of rings and wedding bands, the backs of pendants, and any jewelry pieces specially made for engraving. We are able to engrave handwriting, fingerprints, drawings or computer- generated font.
Gift Engraving
With our state-of-the-art computerized engraving machine, we are able to engrave on select surfaces. Please contact us for additional information about ordering and engraving corporate gifts! We also offer engraving on items purchased elsewhere.
Custom Designs
Additionally, we have the ability to engrave or cut out nearly any logo, line image, or special insignia that you might want. Even if you only have an idea for a logo or image, our engraving team can make it happen for you. We ask that you send us your camera-ready artwork (black and white only, high-resolution preferred) via email.
Gold Buying
Bring in your unwanted and broken gold jewelry. We will sort it by karat weight, weight it and quote you an offer. You can choose to be paid for your gold, trade it in towards a new purchase or choose to keep it.
Payment Options
We accept all major credit cards including:
MasterCard, Visa, Discover, American Express
Cash, Check, Venmo, PayPal, Layaway*, PayPal Buy Now, Pay Later*, Acima*, Jewelers Reserve*, 1st Franklin Financial*
Layaway
Layaway allows you to purchase an item by making a down payment and then paying the remaining amount in installments while the store holds the item for you until it's fully paid off. The item is not altered until paid in full. The item is not able to be picked up until paid in full.
Layaway Policy
1. Initial deposit must be at least 20% of the total and the entire 20% deposit must be received before the item will be pulled from inventory. Payments must then be paid monthly, or layaway and deposits will be forfeited.
2. Hill's In-House Jewelers will hold fine jewelry layaway items for the length of 1 year. Hill's In-House Jewelers will hold fashion jewelry and pre-loved designer handbags for the length of 3 months.
3. All layaway deposits/payments are NON-REFUNDABLE and NO STORE CREDIT will be give. No exceptions. The item is pulled from inventory and the deposit guarantees it will be held for you if all terms and conditions are met.
4. Any layaway not paid in full within the given period will be placed back into stock unless other arrangements have been made. Absolutely no refunds will be given for any monies paid to Hill's In-House Jewelers.
5. Items will not be altered (i.e. ring sizing, chain shortening) until layaway is paid in full.
6. Hill's In-House Jewelers will not send reminder letters (we don't want to ruin a surprise).
Financing
All financing companies will require an application and approval is based upon credit.